SurveyAssistant Sales Standard and Customized Training Data Collection Strategies and Methodology Survey Design Product Customization Expert Coaching	Customer Satisfaction Surveys 360 feedback and performance reviews Process Improvement/Optimization Information Security Risk Management Organizational Change Management Training Session Evaluations Etc.
For more information on all our SurveyAssistant solutions, please call us at 514-278-2221

SurveyAssistant: A quick and easy way to get the data you need!

Most organizations forgo doing surveys and questionnaires because of how time and resource intensive they can be, even when they're necessity is deemed critical. In fact, almost every aspect of the business (including Operations, HR, Senior Mgmt., IT, Marketing, IT security, etc…) now has a need for conducting quick, accurate and effective surveys.

FlexInnov has developed SurveyAssistant, a simple web-based platform for producing, deploying and collecting questionnaires both internally to employees/staff and externally to customers, suppliers and partners.

With SurveyAssistant, any organization can benefit from better information and improved decision making through the power of e-mail and a powerful results dashboard which enables users to view responses in real-time. This approach is not only simple but also streamlines data collection times considerably - a key requirement in today's fast paced environment.

Typical applications for SurveyAssistant include:

• ERM - Enterprise Relationship Management Roll-Outs
• Social and Organizational Network Analysis
• Customer Satisfaction Surveys
  
• 360 feedback and performance reviews
  
• Process Improvement/Optimization
  
• Information Security Risk Management
• Organizational Change Management
  
• Training Session Evaluations
  
• Etc.

Get the information you need in real-time!

Features

• Centralized management for surveys and contacts
  
  • Platform useful for organization of any size.
    
  • Unlimited number of survey.
    
  • Centralize your archived surveys and results.
    
  • Unlimited participant.
    
  • Organize your participant by groups.
    
  • Simple role management (administrator, designer, participant).
    
  • Surveys and contacts can be designated as private.
• Survey Design Features
  • Anonymous or targeted surveys.
    
  • Previews to test survey design
    
  • Surveys can be broken down into sections (and introduction / conclusion).
    
  • Change the order of your sections and questions at any times.
    
  • Multiple question formats:
    
  • text, list (unique or multiple selection), dual level question (matrix) and comments area).
    
  • Archive and create templates from your past surveys
    
  • Multi-Language Support
    
  • Survey design is modifiyable using CCS Stylesheets
• Survey Delivery and Management Features
  • Immediate deployment of your surveys on your Intranet / Internet.
    
  • Automatically send survey invitations and reminders through email.
    
  • Secure authentification system.
    
  • Possibility to select a random number of participants
    
  • Simple ways to manage access (activate / deactivate the survey in one click).
    
  • Real-time survey participation rate calculation
• Realtime Results
• Exports to CSV format

System Requirements

• Web application based on JAVA and JSP technology.
  
• Compatible with the following application server: IBM Websphere, Apache Tomcat
  
• Integrate with: Microsoft Access, IBM DB2, Microsoft SQL server, MySQL.
  
• Certified on the following platforms Microsoft Windows (NT, 2000, XP, 2003).