How can I improve my market share?

Am I compliant with the rules, regulations and standards of our industry?

How can I use technology to get more value out of my operations?

Am I getting the most out of my Gross Profit Margins?

Why aren't more of my customers coming back? How can I increase my repeat business ratio?

Why do I have so many outstanding invoices and credit notes?

How much is it costing me to manage my inventories?

Why are my operating and financing costs so high? Can't I reduce them?

Who is giving me the best service? How can I rate and manage our suppliers performance?

Have we looked at our core operating and administrative processes this year?

Should I manage by process or by function?

Are the business' objectives clearly defined? Are my strategies and operations aligned to my business objectives?